Contact Us
Have questions about Follett eBooks, need more information or want to speak with someone at Follett? Please give us a call or send us an email; we're ready to help.
For questions about your order, or billing inquiries:
Follett Library Resources, Customer Service
Email: customerservice@flr.follett.com
Phone: 888-511-5114 x1102
Outside the US and Canada: +1-815-759-1700 x1102
Fax: 815-578-9831
Monday through Friday
7:00 a.m. - 5:30 p.m. CST
For pricing questions:
Follett Library Service Consultants
Email: digitalproducts@flr.follett.com
Phone: 888-511-5114 x1164
Outside the US and Canada: +1-815-759-1700 x1164
Fax: 815.759.9831
Monday through Friday
7:00 a.m. - 5:00 p.m. CST
TECHNICAL SUPPORT
FollettShelf and Follett eBook Technical Support
Email: FollettShelfSupport@flr.follett.com
Phone: 877-873-2764
Outside the US and Canada: +1-815-578-7599
Monday through Friday
6:00 a.m. - 6:00 p.m. CST
Destiny Technical Support
Email: Techsupport@follettsoftware.com
Phone: 800-323-3397
Outside the US and Canada: +1-815-578-7599
Monday through Friday
6:00 a.m. - 6:00 p.m. CST
Database product Technical Support
For the complete list of Technical Support contacts for the database products available through FollettShelf, please visit this page.
Suggest a Feature/Enhancement Request
Your valuable feedback helps us make our products even better! Use the email address below to tell us about features you'd like to see in FollettShelf or Follett eBooks.
follettshelf.feedback@flr.follett.com
To provide feedback about the new Follett Digital Reader app, please email us at:
follettdigitalreader.feedback@flr.follett.com
Please Note: To clarify whether your issue may possibly be better addressed through technical assistance rather than an enhancement request, please contact Technical Support.
International Schools
Email: international@flr.follett.com
Phone: 01-815-759-1700 x1103
Fax: 815-759-9831
Monday through Friday
7:00 a.m. - 4:30 p.m. CST
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